Reform Botanicals Terms and Conditions
Last Updated: 10/23/26
1. YOUR RIGHTS AND OBLIGATIONS
(a) THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
(b) THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
(c) BY CHECKING THE BOX INDICATING THAT YOU AGREE TO THESE TERMS AND CONDITIONS, UPON ENTRY TO THIS SITE OR AT CHECKOUT, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
(d) YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 21 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH REFORM BOTANICALS, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS OR GOODS BY APPLICABLE LAW.
(e) These terms and conditions (these “Terms”) apply to the purchase and sale of products through reformbotanicals.com (the “Site” or “Website”). Reform Botanicals LLC (referred to as Reform Botanicals, “us”, “we”, or “our” as the context may require) may update these Terms from time to time. Changes take effect when posted with a new “Last Updated” date and apply to orders placed after that date. The version in effect when you place your order applies to that order. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any products that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.
(f) These Terms are an integral part of the Terms and Conditions, Shipping and Return Policy, and Privacy Policy (these “Policies”) that apply generally to the use of our Site. You should also carefully review our Policies before placing an order for products through this Site.
2. Website Terms of Use
(a) The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Reform Botanicals, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
(b) These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows: (i) Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials. (ii) You may store files that are automatically cached by your Web browser for display enhancement purposes. (iii) You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution. (iv) If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications. (v) If we provide social media features with certain content, you may take such actions as are enabled by such features. You must not: (i) modify copies of any materials from this site; (ii) use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; (iii) delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site; or (iv) access or use for any commercial purposes any part of the Website or materials available through the Website.
(c) If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Reform Botanicals. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
(d) Our name, our logo, and all related names, logos, product and service names, designs, and slogans used on this Website are trademarks of Reform Botanicals or its affiliates or licensors, whether registered (®) such as Wisdom from the Garden or unregistered (™). You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
(e) You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website: (i) in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries); (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise; (iii) to post any review or content that makes health, disease, or treatment claims about our products or that otherwise does not comply with these Terms or our other Policies; (iv) to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (v) to impersonate or attempt to impersonate us, an employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing); (vi) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm us or users of the Website, or expose them to liability. Additionally, you agree not to: (i) use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real-time activities through the Website; (ii) use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; (iii) use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Policies, without our prior written consent; (iv) use any device, software, or routine that interferes with the proper working of the Website; (v) introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (vi) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website; (vii) attack the Website via a denial-of-service attack or a distributed denial-of-service attack; (viii) otherwise attempt to interfere with the proper working of the Website.
(f) You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.
3. Order Acceptance and Cancellation
You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Our order confirmation email confirms that we received your order. It does not mean we have accepted it. We accept your order when we ship it.
Reform Botanicals reserves the right to accept or decline any order for any reason, including but not limited to: pricing errors, product availability, suspected fraud, inability to verify payment authorization, shipping restrictions, or inability to verify that the product may lawfully be sold and delivered to your jurisdiction, including where we reasonably suspect the payment method is being used without the cardholder's authorization. Nothing in these Terms limits your right to cancel a delayed order for a full refund to your original payment method as described in our Shipping and Return Policy.
4. Prices and Payment Terms
(a) All prices posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us, and we reserve the right to cancel any orders arising from such errors.
(b) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing for approved wholesale accounts, payment must be received by us before our acceptance of an order. We accept American Express, Diners Club, Discover, Google Pay, JCB, Master Card, and Visa for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
5. Shipments; Delivery; Title and Risk of Loss
(a) We will arrange for shipment of the products to you. All orders ship via standard shipping. You will pay all shipping and handling charges specified during the ordering process.
(b) Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
6. Returns and Refunds
Our Shipping and Returns Policy, https://reformbotanicals.com/policies/refund-policy governs the processing of all returns and refunds in connection with your purchase of products through the Site.
7. Wholesale Purchases
We may, in our sole discretion, approve a business in writing to purchase our products for resale (any such business, an “Authorized Reseller”). Wholesale pricing, discounts, and minimums are as we communicate to you in writing and may change at any time; changes apply only to orders placed afterwards. Approval may be withdrawn at any time. As a reseller, you are responsible for complying with all applicable laws that apply to your resale of our products, including but not limited to age restrictions and state and local hemp and CBD laws, and you may not sell our products to anyone under 21 or into any location where we do not ship. Unless we agree otherwise in writing, our Shipping and Returns Policy applies to wholesale orders.
Authorized Resellers may also submit wholesale orders through the wholesale portal located at [WHOLESALE URL], or through any successor website, portal, or private invoice link that Reform Botanicals designates (together, the "Wholesale Website"). Reform Botanicals may, in its discretion, accept a wholesale order submitted by another method. If it does, that order is governed by these Terms as if it had been submitted through the Wholesale Website. Each Authorized Reseller is responsible for keeping its wholesale login credentials confidential and for all orders placed using those credentials. A wholesale order is an offer to purchase. It is not accepted until We accept it, and an automatic order confirmation is not acceptance. We accept your order when We ship it.
8. LIMITED WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. . THIS LIMITED WARRANTY STARTS ON THE DATE OF DELIVERY OF YOUR PURCHASE AND LASTS (A), IN THE CASE OF APPAREL AND ACCESSORIES (AS DEFINED IN THE SHIPPING AND RETURN POLICY), FOR ONE YEAR AND (B) IN THE CASE OF ANY HEMP-DERIVED PRODUCT, UNTIL THE PRODUCT’S “BEST BY” DATE INDICATED ON ITS CONTAINER (THE “WARRANTY PERIOD”).
THIS LIMITED WARRANTY CAN ALSO BE IN https://reformbotanicals.com/policies/refund-policy AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCTS.
WE WARRANT THAT DURING THE WARRANTY PERIOD DESCRIBED IN OUR POLICIES, THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS (AS DEFINED IN OUR SHIPPING AND RETURN POLICY) AT DELIVERY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO STORE CREDIT OR, AT OUR OPTION, A REPLACEMENT. NEITHER ANY PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US OR ANY OF OUR AGENTS OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.
(a) Who May Use This Warranty?
This limited warranty extends only to the original purchaser of products from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.
(b) What Does This Warranty Cover?
This limited warranty covers products that are Defective at delivery, as defined in our Shipping and Return Policy.
(c) What Does This Warranty Not Cover?
This limited warranty does not cover any damages due to:
(i) storage;
(ii) improper use;
(iii) failure to follow the product instructions;
(iv) modifications;
(v) combination or use with any products, materials, processes, systems, or other matter not provided or authorized in writing by Reform Botanicals;
(vi) normal wear and tear; or
(vii) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
(d) How Do You Obtain Warranty Service?
With respect to any Defective products as defined in the Shipping and Return Policy, your remedies are set forth in the Shipping and Return Policy. Our Shipping and Return Policy https://reformbotanicals.com/policies/refund-policy, details the process to submit a claim and how we resolve claims in Sections 14 and 15.
(e) Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE ORDERED THROUGH OUR SITE.
The limitation of liability set forth in Section 8(e) shall: (i) only apply to the extent permitted by law and (ii) not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.
(f) What Can You Do in Case of a Dispute with Us?
The dispute resolution procedure detailed in Section 13 is available to you if you believe that we have not performed our obligations under this limited warranty or these Terms.
9. Goods Not for Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States, including all Export Regulations, as defined below. Unless you are an approved wholesale customer purchasing under a written wholesale agreement or an Authorized Reseller with us, you represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale or export. If you are an approved wholesale customer purchasing under a written wholesale agreement and/or an Authorized Reseller, you represent and warrant that you are not buying products from the Site for export. Products purchased from the Site may be controlled for export purposes by export regulations, including but not limited to, the Export Control Reform Act of 2018 (ECRA) (Title XVII, Subtitle B of Pub. L. No. 115-232), the Export Administration Regulations (15 C.F.R. 768-799) for which ECRA is permanent statutory authority, the International Traffic in Arms Regulations (22 C.F.R. 120-128 and 130) and their successor and supplemental regulations (collectively, “Export Regulations”).
10. Privacy
We respect your privacy and are committed to protecting it. Our Privacy Policy, https://reformbotanicals.com/policies/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products through the Site.
11. Force Majeure
Neither party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any of your obligations to make payments to us hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”): (a) acts of God; (b) flood, fire, earthquake, epidemics, pandemics, extreme weather, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or actions; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national or regional emergency; (g) strikes, labor stoppages or slowdowns, or other industrial disturbances; (h) telecommunication breakdowns, power outages or shortages, lack of warehouse or storage space, inadequate transportation services, or inability or delay in obtaining supplies of adequate or suitable materials; and (i) other events beyond the reasonable control of the Impacted Party. The Impacted Party shall give notice within [5] days of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the Impacted Party’s failure or delay remains uncured for a period of [30] consecutive days following written notice given by it under this Section 11, either party may thereafter cancel the sale per the Shipping and Returns Policy.
12. Governing Law and Jurisdiction
All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of New York.
13. Dispute Resolution and Binding Arbitration
(a) YOU AND REFORM BOTANICALS ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
(b) The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 13. The seat, or legal place, of arbitration will be New York, New York, United States of America. The parties agree that any and all hearings, conferences, or proceedings shall be conducted virtually via videoconference or telephone, in accordance with the AAA Consumer Arbitration Rules, unless both parties mutually agree otherwise. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.
If you prevail on any claim that affords the prevailing party attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.
(c) You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention to do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.
(d) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR REFORM BOTANICALS WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.
14. Assignment
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 14 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
15. No Waivers
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Reform Botanicals.
16 No Third-Party Beneficiaries
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
17. Notices
(a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
(b) To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to hello@reformbotanicals.com; or (ii) by personal delivery, overnight courier, or registered or certified mail to Reform Botanicals LLC at 697 Grand St #132, Brooklyn, NY 11211. We may update the email address or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by email or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
18. Severability
If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
19. Entire Agreement
Our order confirmation, these Terms, the license agreement relating to any product or service you obtain on or through this Site, and our Policies will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
